Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Free shipping for any size order within the United States.

Which payment methods are accepted in the Online Shop?

We accept Paypal, Visa, MasterCard, American Express and Discover

How long will delivery take?

Most orders will be shipped via USPS Priority Mail 2-3 Days including Saturday delivery. Larger and heavier orders will be shipped via USPS Ground and could takes 4-7 business days for delivery. All shipping will leave from our warehouse in Los Angeles, California.

Please allow up to 2 business days to process your order

How secure is shopping in the Online Shop? Is my data protected?

Shopping at Kidsformal.com is 100% safe and secured. Your data is being encrypted by an SSL (Secured Socket Layer) Certificate. You can tell when a page is secured by seeing the ‘S’ in https.

What exactly happens after ordering?

You will receive an email notification that your order has been placed. Your order will be processed and usually shipped within the same or next business day. Once shipped, you will receive an email notification and tracking number of your shipment.

Do I receive an invoice for my order?

Yes, an invoice will automatically emailed to you as soon as your has successfully completed.

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